SeekOut, the AI-powered talent search engine, announced today that Ed Pedini has joined the company’s leadership team as the Director of Customer Success. In this role, Ed will lead the company’s post-sale customer engagement strategy, building upon SeekOut’s world–class reputation for customer focus and ensuring SeekOut customers are realizing and optimizing the value of their investment.
Ed brings a 20+ year track record of success in startups as well as the HR technology industry, most recently as the co-founder of his own HR tech startup, ALL2. Prior to running his own start-up, Ed was the Tech & Startup Recruiting Practice Director at Recruiting Bandwidth where he worked with organizations and VC firms to solve challenging problems around how they attract, hire, and retain key talent.
Ed Pedini, Director of Customer Success:
“As a long time user and advocate of SeekOut, I’m excited to join this customer-obsessed organization, and lead our efforts to ensure every recruiter and sourcer is able to leverage the power of SeekOut to be outrageously successful.”
Scott Gudmundson, VP of Sales:
“We are excited to have Ed join our team and lead a strong group of customer success professionals. His real-world knowledge of our product and deep understanding of the customer experience make him a great choice for helping to build our world class customer success team.”
John Tippett, Co-Founder and Head of Product:
“At SeekOut, we love our customers and want them to be incredibly successful. As we grow, it’s crucial we have an experienced leader to help us scale our personalized support and customer success efforts to meet the needs of our growing customer base. I’m excited to work with Ed and learn from him as he leads our customer success efforts.”