At SeekOut, our customers are the heart of our business. Beyond providing value and exceptional customer service, we strive to learn from our customers how to design products and services that meet their needs.
We are excited to officially announce the launch of SeekOut’s Customer Advisory Board (CAB). This new Customer Advisory Board partners with our product and customer success teams to make sure the voice of our customers is represented in all that we do at SeekOut. The CAB is a highly interactive group that gives strategic direction to our work.
CAB members meet quarterly to discuss industry trends and emerging challenges, give feedback on our product roadmap, and discuss business challenges. SeekOut’s CAB is comprised of the industry’s experienced talent leaders from innovative companies including Amazon, CapTech Consulting, Danaher, Esurance, Kapsch TrafficCom, Koch Industries, Niagara Bottling, Under Armour, Verb Surgical, VMware, and 23andMe.
With the SeekOut CAB we aim to capture value and guidance from our customer. We want to hear the good, the bad, and the ugly.
In our first CAB meeting, we:
- Reviewed feedback on some of the newest SeekOut features, including exportable People Insights, SeekOut Robot, and ATS/CRM Rediscovery
- Discussed workflow challenges and opportunities combing SeekOut with other tools
- Considered the most effective ways for teams to Keene about new SeekOut features
The positive and negative feedback from the CAB has already proved very helpful to our product efforts. We look forward to all the things we will learn with the CAB in the future.